meghanagautam.com – User Experience Researcher

Hello! नमस्ते ! Halo!

I’m Meghana Gautam

I’m Meghana Gautam, a UX Researcher with a background in social sciences and a Master’s in Cognitive Science.

I’ve spent 5+ years helping teams design products and services that work for both users and the business. I do this by combining qualitative and quantitative research methods, and lately, by using AI tools to make products more inclusive and efficient.

My work covers both digital and physical experiences, in sectors like healthcare, fintech, retail, civic tech, and enterprise software. What I’ve learned is simple: adoption depends less on the technology itself and more on trust, context, and making things feel easy.

I’m practical in my approach—turning insights into clear actions that reduce guesswork for design, product, and business teams. I like working closely with cross-functional teams and believe the best results come from collaboration, openness, and testing ideas in the real world.

Always happy to share ideas, listen, and learn from others. Feel free to connect with me – LinkedIn!

My core UX Research strengths

Research methods

Interviews, usability testing, surveys, contextual inquiry, heuristic evaluation, journey mapping

Analysis & collaboration

Thematic analysis, stakeholder alignment, personas, presenting to cross-functional teams

Tools

Figma, Miro, Dovetail, Qualtrics, SPSS, UserZoom, Google Analytics, Microsoft Clarity

Ways of working

Agile environments, collaborative sprints, remote and international team structures

Some recent work

Some details may be omitted, changed or hidden due to sensitive nature of projects

Evaluative UX Research on Churn Feature: Insights from Enterprise Customer Support Agents

Improving Customer Identification in a Telecom Retail Store with an Arrival Kiosk

Reducing a 68% Drop-Off: Redesigning the Product Display Page for an Indian Jewelry Brand

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Enhancing the Front of Store: Strategic UX Research Insights

Moving soon to the Netherlands

I’m actively seeking UX Research opportunities—whether internships, traineeships, or junior roles—where I can contribute meaningfully from day one and continue to grow through hands-on experience and collaboration.

I’m especially drawn to teams that value –
– A user-centered mindset, whether they’re just starting to build a research culture or already have one in place.
– Diverse, international perspectives that enrich product thinking and design decisions
A space where curiosity, empathy, and rigor are encouraged.

If you know of any opportunities or teams where thoughtful research can make a difference, I’d love to connect! Please reach me via this form or email me here – meghanagautam100@gmail.com

Working across cultures, sectors, and constraints

I have led usability studies and in-depth surveys that directly contributed to a significant improvement in product adoption within a short release cycle – demonstrating how timely, well-executed research can shape the direction of critical product features.

In a large – scale tech environment, I helped introducing new UX research workflows and facilitated cross-functional workshops, helping shift the focus of product design from internal tech priorities to real-world user needs—especially in high-stakes retail settings.

I’ve worked with a wide spectrum of users – from rural communities with low digital access to enterprise teams managing complex systems – and have learned to adapt my research methods to suit each context without compromising depth or empathy.

My volunteer work involved conducting remote research to support inclusive health communication strategies, ensuring diverse user voices were reflected in design decisions – even under rapidly changing conditions.